Frequently Asked Questions

Frequently Asked Questions

Please follow this guide:

  1. Login your account on www.yourstarforever.com
  2. Click My Account Option located on the upper right of your screen.
  3. Proceed to your list (My Orders)
  4. Click the dropdown arrow beside Options
  5. Click Customize Order
  6. Make your desired changes and click save

Please follow this guide:
Login your account on www.yourstarforever.com
then Click My Account Option located on the upper right of your screen.
Proceed to your list (My Orders), then click the dropdown arrow beside Options
then click Download Certificate.

There are two ways to select a star, if you don't see any available stars (green locators) in the sky map.
  1. You can input your address and hit search.  A group of stars will appear.  You may need to zoom in once or a few times for some available stars to appear.
  2.  You can explore more of the universe of available stars by clicking on the sky map and dragging left, right, up, or down until you see available stars.
From there you can start your dedication.  

Please follow this guide, Please make sure you have already have the 1st dedication or Star:
Login your account on www.yourstarforever.com
then Click My Account Option located on the upper right of your screen.
Proceed to your list (My Orders), then click the dropdown arrow beside Options
then click Nearby Star.

$29 for a single star dedication.  For $29 your star dedication includes a personalized message, optional personal photo and/or video, email and text message to your recipient, custom scheduled delivery, and a downloadable & printable certificate with your personal message, star name.  Weblink to your star with the coordinates are delivered via email and text message at a scheduled time.

Go to yourstarforever.com/browse, follow the steps to dedicate a star, and use your voucher code as a coupon code on the payment page.

Please contact Customer Service and kindly provide us the code you have and we will replace it with a new one. Email us at [email protected], or call us at 1-877-778-2748

Please contact Customer Service and kindly provide us your order number and information, and we will get right on it.  Email us at [email protected], or call us at 1-877-778-2748

Please contact Customer Service to report this.  Email us at [email protected], or call us at 1-877-778-2748

Please contact Customer Service to report this.  Email us at [email protected], or call us at 1-877-778-2748

Yes! Browse the universe with Your Star Forever's navigation tool until you find the perfect star. Find it, Zoom in on it, then Click on it! An order form will pop up on the left hand side of your screen and you'll be on your way to purchasing the exact star you want.

Log into your account and click on customize to edit the content you're hoping to change. However... the star cannot be redelivered if the scheduled deliver has already been sent.

Your Star Forever understands passionate romance BUT let's try to keep star content PG13.

Absolutely! Whether you are quietly planning a steamy fireside rendezvous, or wanting to holler your affection from the rooftop, click on an available star and follow the directions within your order form to choose your desired specifications.

Once a star is dedicated on Your Star Forever, the dedication it is filed within StarDedicationArchives.org's online database. Unfortunately, because of our agreement with the Star Naming Archives, we cannot provide any refunds.

Your Star Forever processes all payments through Stripe. Stripe accepts all major credit cards and does not require you to create an account to purchase a star.

Dedicating a star through Your Star Forever provides unique access to proclaim your love in the sky. However, it is not possible, at this time, to purchase the name of, or rename, any star so that the dedicated name is recognized by any scientific or governmental agency. The International Astronomical Union (IAU - http://www.iau.org) is the only body that can officially name a star. And the IAU uses only one internationally recognized system to identify the stars in the sky – either by using preexisting names or by using their precise numerical coordinates. FYI – no one can sell you the rights to officially or exclusively name a star. The IAU does not allow it!

Your Star Forever provides you with the exact coordinates designated by the IAU. Use these coordinates, a telescope, and some hot chocolate to create an unforgettable date! FYI – some of our stars can even be seen with the naked eye.